Patient Satisfaction Survey

We are constantly striving to provide better treatment and care for our patients. We would like to know how you perceive our services. Please take a few minutes to complete this Patient Survey Questionnaire. Your responses are anonymous and will be used to better the office. Your cooperation is greatly appreciated.

_2017 Survey

Please use the following scale for your responses:

5. Very Good 4. Good 3. Average 2. Poor 1. Very Poor

1. Please rate the appearance/impression of the following areas:

Waiting Room
Reception Desk
Treatment Area(s)
Consultation Room

2. Please rate the appearance and professionalisim of our front desk staff

3. Please rate your observations as it pertains to our front desk staff (specific staff names will be helpful)

4. Please rate the appearance and professionalism of our nursing/assisting staff

5. Please relate your observations as it pertains to our nursing/assisting staff (specific staff names will be helpful)

6. Please relate your observations as it pertains to our doctors/physicians

7. How satisfied are you with the availability of appointment times?

8. How do we rate with regards to keeping on time for your scheduled appointments?

9. If you needed an emergency appointment, how would you rate the response of the doctors and/or staff?

10. How would you rate the way in which your treatment was explained to you?

11. How satisfied are you with our financial policies and billing arrangements?

12. Based on your experience, how likely are you to recommend our office to your family or friends?

13. Final Comments



Security Measure

Josephine Owusu-Sakyi, M.D.

  • True Care Health LLC - 7310 Esquire Ct., Suite 209, Elkridge, MD 21075 Phone: 410-579-2273

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