{"id":47714,"date":"2025-09-29T08:24:26","date_gmt":"2025-09-29T15:24:26","guid":{"rendered":"https:\/\/truecare.org\/?page_id=47714"},"modified":"2025-11-19T09:09:45","modified_gmt":"2025-11-19T17:09:45","slug":"how-to-video-library","status":"publish","type":"page","link":"https:\/\/truecare.org\/patients\/how-to-video-library\/","title":{"rendered":"How-To Video Library"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”How-To Video Library” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#1d969a” custom_padding=”0px||0px||false|false” saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”How-To Video Library” _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”80px||50px||false|false” custom_padding_tablet=”80px||50px||false|false” custom_padding_phone=”50px||30px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”How-To Video Library” module_class=”forma” _builder_version=”4.23.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”40px” text_line_height=”1.2em” header_text_color=”#FFFFFF” header_font_size=”40px” text_font_size_tablet=”35px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”” header_line_height_phone=”1.2em” header_line_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

How-To Video Library<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_module=”33533″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”40px||40px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”15px” global_colors_info=”{}”]<\/p>\nHome<\/a><\/span><\/span>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”<\/p>\n

Every patient matters<\/h2>\n

\/ Body Copy – Section” _builder_version=”4.16″ custom_padding=”0px||0px||false|false” disabled=”on” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|tablet” admin_label=”<\/p>\n

Every patient matters<\/h2>\n

\/ Body Copy – Row” _builder_version=”4.16″ width_last_edited=”off|desktop” custom_margin_last_edited=”off|desktop” custom_padding=”0px||80px||false|false” custom_padding_tablet=”||80px||false|false” custom_padding_phone=”||60px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”<\/p>\n

%22Good Faith Estimate%22<\/h2>\n

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“Good Faith Estimate”<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”At TrueCare, we strive to make health care…” _builder_version=”4.16″ text_line_height=”1.6em” header_text_color=”#e41b7a” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

The<\/strong> No Surprises Act (NSA)<\/a> requires health care providers<\/strong> to furnish uninsured and self-pay patients with a good-faith estimate<\/a> of total out-of-pocket costs for services upon request, or within a specific timeframe after an appointment is scheduled.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”The No Surprises Act (NSA)” _builder_version=”4.16″ text_line_height=”1.6em” header_text_color=”#e41b7a” custom_margin=”||25px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

For more information, read below or download the PDF:<\/strong><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/truecare.org\/wp-content\/uploads\/Right-to-Receive-a-Good-Faith-Estimate-of-Expected-Charges-Notice-010122.pdf” url_new_window=”on” button_text=”Good-faith estimate” _builder_version=”4.16″ _module_preset=”5790d6c4-469d-4fc6-9f94-dc783ce40319″ global_colors_info=”{}” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”<\/p>\n

What can we help you with?<\/h2>\n

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What can we help you with?<\/h2>\n

\/ Body Copy – Row” _builder_version=”4.22.2″ width_last_edited=”off|desktop” custom_margin_last_edited=”off|desktop” custom_padding=”0px||35px||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||10%||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”<\/p>\n

What can we help you with?<\/h2>\n

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What do you need help with?<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|tablet” admin_label=”<\/p>\n

What can we help you with?<\/h2>\n

\/ Body Copy – Row” module_class=”video-library-menu” _builder_version=”4.23.4″ width_last_edited=”off|desktop” custom_margin_last_edited=”off|desktop” custom_padding=”0px||35px||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||10%||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_menu menu_id=”210″ active_link_color=”#FFFFFF” dropdown_menu_bg_color=”#e41b7a” dropdown_menu_line_color=”#e41b7a” dropdown_menu_text_color=”#FFFFFF” dropdown_menu_active_link_color=”#FFFFFF” mobile_menu_bg_color=”#e41b7a” mobile_menu_text_color=”#FFFFFF” menu_icon_color=”#FFFFFF” _builder_version=”4.23.4″ _module_preset=”default” menu_font=”||||||||” menu_text_color=”#FFFFFF” menu_font_size=”19px” menu_line_height=”1.2em” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”off|phone” custom_css_main_element=”font-weight: 400;” locked=”off” global_colors_info=”{}”][\/et_pb_menu][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”Divider” _builder_version=”4.22.2″ custom_padding=”15px||35px||false|false” custom_padding_tablet=”10px||35px||false|false” custom_padding_phone=”0px||35px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_divider color=”#c6c6c6″ divider_position=”center” admin_label=”Divider” module_id=”uninsured” _builder_version=”4.22.2″ custom_padding=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_id=”mychart” _builder_version=”4.27.4″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#1b989a 50%|#ffffff 50%” background_color_gradient_start=”#1b989a” background_color_gradient_start_position=”50%” background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”50%” custom_margin=”60px||||false|false” custom_padding=”0px||0px||false|false” background_last_edited=”on|desktop” background_enable_color_tablet=”off” background_color_gradient_end_tablet=”#1b989a” locked=”off” collapsed=”off” global_colors_info=”{}” null_tablet=”#1b989a”][et_pb_row admin_label=”Row” module_id=”open-jobs-section” _builder_version=”4.27.4″ background_color=”#1b989a” custom_padding=”40px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_enable_color=”off” background_color_gradient_direction=”90deg” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_heading title=”MyChart Basics” admin_label=”Open Jobs At TrueCare Header” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_text_align=”left” title_text_color=”#FFFFFF” title_letter_spacing=”-2px” title_font_size_tablet=”” title_font_size_phone=”29px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” collapsed=”off”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|tablet” disabled_on=”off|off|off” admin_label=”Videos – Row 1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||30px||false|false” custom_padding_tablet=”0px||50px||false|false” custom_padding_phone=”0px||50px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”||6px||false|false” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=gpqIB7ovoic&t=2s” image_src=”https:\/\/truecare.org\/wp-content\/uploads\/2.jpg” play_icon_color=”#e21c79″ font_icon=”||divi||400″ thumbnail_overlay_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_video][et_pb_text admin_label=”MyChart: Features Overview” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”18px” text_letter_spacing=”1px” header_text_align=”left” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

MyChart: Features Overview<\/h3>\n

MyChart allows you to manage appointments, access test results, request medication refills, pay bills, and more!<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtu.be\/6Kjper-iTag” image_src=”https:\/\/truecare.org\/wp-content\/uploads\/4-1.jpg” play_icon_color=”#e21c79″ font_icon=”||divi||400″ thumbnail_overlay_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_video][et_pb_text admin_label=”How to Sign Up for MyChart” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”18px” text_letter_spacing=”1px” header_text_align=”left” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

MyChart: How to Sign Up<\/h3>\n

Learn how to sign up for MyChart on your mobile device easily.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.20.4″ _module_preset=”default” border_width_top=”1px” border_color_top=”#b3b3b3″ border_width_bottom=”1px” border_color_bottom=”#b3b3b3″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_phone=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_last_edited=”on|phone” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#1d969a” text_font_size=”25px” text_line_height=”1.2em” text_font_size_tablet=”35px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” text_orientation_phone=”right” text_orientation_last_edited=”off|phone” global_colors_info=”{}”]<\/p>\n

\"TrueCare Having trouble with MyChart setup or login?<\/strong> Call or text (760) 736-6776.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_id=”usingmychart” _builder_version=”4.27.4″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#1b989a 50%|#ffffff 50%” background_color_gradient_start=”#1b989a” background_color_gradient_start_position=”50%” background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”50%” custom_margin=”60px||||false|false” custom_padding=”0px||0px||false|false” background_last_edited=”on|desktop” background_enable_color_tablet=”off” background_color_gradient_end_tablet=”#1b989a” locked=”off” collapsed=”off” global_colors_info=”{}” null_tablet=”#1b989a”][et_pb_row admin_label=”Row” module_id=”open-jobs-section” _builder_version=”4.27.4″ background_color=”#1b989a” custom_padding=”40px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_enable_color=”off” background_color_gradient_direction=”90deg” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_heading title=”Using MyChart” admin_label=”Open Jobs At TrueCare Header” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_text_align=”left” title_text_color=”#FFFFFF” title_letter_spacing=”-2px” title_font_size_tablet=”” title_font_size_phone=”29px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” collapsed=”off”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|tablet” disabled_on=”off|off|off” admin_label=”Videos – Row 2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||30px||false|false” custom_padding_tablet=”0px||50px||false|false” custom_padding_phone=”0px||50px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”||6px||false|false” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=1OPCLGkbCpY” image_src=”https:\/\/truecare.org\/wp-content\/uploads\/4.jpg” play_icon_color=”#e21c79″ font_icon=”||divi||400″ thumbnail_overlay_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_video][et_pb_text admin_label=”MyChart: How to Download” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”18px” text_letter_spacing=”1px” header_text_align=”left” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

MyChart: How to Download<\/h3>\n

Learn how to download the MyChart app.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=mBQ16OcpkHY&t=1s” image_src=”https:\/\/truecare.org\/wp-content\/uploads\/6-1.jpg” play_icon_color=”#e21c79″ font_icon=”||divi||400″ thumbnail_overlay_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_video][et_pb_text admin_label=”MyChart: Using the Messaging Center” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”18px” text_letter_spacing=”1px” header_text_align=”left” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

MyChart: Using the Messaging Center<\/h3>\n

Learn how to communicate with your care team through MyChart.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.20.4″ _module_preset=”default” border_width_top=”1px” border_color_top=”#b3b3b3″ border_width_bottom=”1px” border_color_bottom=”#b3b3b3″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_phone=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_last_edited=”on|phone” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#1d969a” text_font_size=”25px” text_line_height=”1.2em” text_font_size_tablet=”35px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” text_orientation_phone=”right” text_orientation_last_edited=”off|phone” global_colors_info=”{}”]<\/p>\n

\"TrueCare Having trouble with MyChart downloading or messaging?<\/strong> Call or text (760) 736-6776.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_id=”schedulingonline” _builder_version=”4.27.4″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#1b989a 50%|#ffffff 50%” background_color_gradient_start=”#1b989a” background_color_gradient_start_position=”50%” background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”50%” custom_margin=”60px||||false|false” custom_padding=”0px||0px||false|false” background_last_edited=”on|desktop” background_enable_color_tablet=”off” background_color_gradient_end_tablet=”#1b989a” locked=”off” collapsed=”off” global_colors_info=”{}” null_tablet=”#1b989a”][et_pb_row admin_label=”Row” module_id=”open-jobs-section” _builder_version=”4.27.4″ background_color=”#1b989a” custom_padding=”40px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_enable_color=”off” background_color_gradient_direction=”90deg” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_heading title=”Scheduling Online” admin_label=”Open Jobs At TrueCare Header” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_text_align=”left” title_text_color=”#FFFFFF” title_letter_spacing=”-2px” title_font_size_tablet=”” title_font_size_phone=”29px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” collapsed=”off”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|tablet” disabled_on=”off|off|off” admin_label=”Videos – Row 4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||30px||false|false” custom_padding_tablet=”0px||50px||false|false” custom_padding_phone=”0px||50px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”video-equal-height-column” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=Wu0hSj3nZfw” image_src=”https:\/\/truecare.org\/wp-content\/uploads\/7-1.jpg” play_icon_color=”#e21c79″ font_icon=”||divi||400″ thumbnail_overlay_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” width=”100%” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_video][et_pb_text admin_label=”MyChart: How to Schedule on Desktop” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”18px” text_letter_spacing=”1px” header_text_align=”left” text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n

MyChart: Request an Appointment<\/h3>\n

Learn how to request an appointment through MyChart.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”video-equal-height-column” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtu.be\/fTvIqOGLEDQ?si=NW1K_1IHN6PO3lsJ” image_src=”https:\/\/truecare.org\/wp-content\/uploads\/8-1.jpg” play_icon_color=”#e21c79″ font_icon=”||divi||400″ thumbnail_overlay_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_video][et_pb_text admin_label=”How to Self Schedule Online” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”18px” text_letter_spacing=”1px” header_text_align=”left” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

MyChart: How to Schedule on Mobile<\/h3>\n

Learn how to schedule an appointment through MyChart on mobile.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|tablet” disabled_on=”off|off|off” admin_label=”Videos – Row 4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||30px||false|false” custom_padding_tablet=”0px||50px||false|false” custom_padding_phone=”0px||50px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||6px||false|false” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtu.be\/eYEOyWI2ODM” image_src=”https:\/\/truecare.org\/wp-content\/uploads\/8.jpg” play_icon_color=”#e21c79″ font_icon=”||divi||400″ thumbnail_overlay_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_video][et_pb_text admin_label=”MyChart: How to Schedule on Desktop” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”18px” text_letter_spacing=”1px” header_text_align=”left” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

MyChart: How to Schedule on Desktop<\/h3>\n

Learn how to schedule an appointment through MyChart on desktop.<\/p>\n

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How to Self Schedule Online<\/h3>\n

Learn how to self schedule an appointment on the www.truecare.org website.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.20.4″ _module_preset=”default” border_width_top=”1px” border_color_top=”#b3b3b3″ border_width_bottom=”1px” border_color_bottom=”#b3b3b3″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_phone=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_last_edited=”on|phone” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#1d969a” text_font_size=”25px” text_line_height=”1.2em” text_font_size_tablet=”35px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” text_orientation_phone=”right” text_orientation_last_edited=”off|phone” global_colors_info=”{}”]<\/p>\n

\"TrueCarePrefer to schedule with a person?<\/strong> Call or text (760) 736-6776.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_id=”InsuranceEnrollment” _builder_version=”4.27.4″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#1b989a 50%|#ffffff 50%” background_color_gradient_start=”#1b989a” background_color_gradient_start_position=”50%” background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”50%” custom_margin=”60px||||false|false” custom_padding=”0px||0px||false|false” background_last_edited=”on|desktop” background_enable_color_tablet=”off” background_color_gradient_end_tablet=”#1b989a” locked=”off” collapsed=”off” global_colors_info=”{}” null_tablet=”#1b989a”][et_pb_row admin_label=”Row” module_id=”open-jobs-section” _builder_version=”4.27.4″ background_color=”#1b989a” custom_padding=”40px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_enable_color=”off” background_color_gradient_direction=”90deg” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_heading title=”Insurance & Enrollment” admin_label=”Open Jobs At TrueCare Header” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_text_align=”left” title_text_color=”#FFFFFF” title_letter_spacing=”-2px” title_font_size_tablet=”” title_font_size_phone=”29px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row module_id=”insurance” _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”0px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Learn more about enrollment services” _builder_version=”4.23.4″ text_line_height=”1.6em” header_text_color=”#e41b7a” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Learn more about enrollment services here<\/a>.<\/p>\n

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BenefitsCal: How to apply for benefits<\/h3>\n

This video shows users how to apply for one or more of the following programs: CalWORKS CalFresh, and Medi-Cal.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||20px||false|false” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.20.4″ _module_preset=”default” border_width_top=”1px” border_color_top=”#b3b3b3″ border_width_bottom=”1px” border_color_bottom=”#b3b3b3″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_phone=”%22TrueCare Need help?<\/strong> Call or text (760) 736-6776<\/a> for MyChart support.” content_last_edited=”on|phone” module_class=”forma” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#1d969a” text_font_size=”25px” text_line_height=”1.2em” text_font_size_tablet=”35px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” text_orientation_phone=”right” text_orientation_last_edited=”off|phone” global_colors_info=”{}”]<\/p>\n

\"TrueCare Questions about Medi-Cal or Covered CA?<\/strong> Call or text (760) 736-6734<\/p>\n

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MyChart Login <\/i><\/a><\/p>\n

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New Patients <\/i><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/truecare.org\/wp-content\/uploads\/global-document-56×75-1.svg” alt=”Document with Magnifying Glass Icon” title_text=”global-document-56×75″ align=”center” _builder_version=”4.27.4″ _module_preset=”default” width=”56px” max_width=”56px” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text module_id=”orange-chevron” module_class=”forma link-pink” _builder_version=”4.16″ text_font_size=”21px” text_orientation=”center” locked=”off” global_colors_info=”{}”]<\/p>\n

Health Insurance Assistance <\/i><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/truecare.org\/wp-content\/uploads\/global-stethescope-75×75-1.svg” alt=”Stethoscope Icon” title_text=”global-stethescope-75×75″ align=”center” _builder_version=”4.27.4″ _module_preset=”default” width=”75px” max_width=”75px” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text module_id=”orange-chevron” module_class=”forma link-pink” _builder_version=”4.16″ text_font_size=”21px” text_orientation=”center” locked=”off” global_colors_info=”{}”]<\/p>\n

Careers <\/i><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<\/span>","protected":false},"excerpt":{"rendered":"

How-To Video LibraryHome<\/a><\/span><\/span>“Good Faith Estimate”The No Surprises Act (NSA) requires health care providers to furnish uninsured and self-pay patients with a good-faith estimate of total out-of-pocket costs for services upon […]<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":1729,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-47714","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nHow-To Video Library - TrueCare<\/title>\n<meta name=\"description\" content=\"How-To Video Library\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truecare.org\/patients\/how-to-video-library\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How-To Video Library - TrueCare\" \/>\n<meta property=\"og:description\" content=\"How-To Video Library\" \/>\n<meta property=\"og:site_name\" content=\"TrueCare\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/healthtruecare\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-19T17:09:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/truecare.org\/wp-content\/uploads\/2020\/07\/heart-nospace.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@healthtruecare\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/truecare.org\/patients\/how-to-video-library\/\",\"url\":\"https:\/\/truecare.org\/patients\/how-to-video-library\/\",\"name\":\"How-To Video Library - TrueCare\",\"isPartOf\":{\"@id\":\"https:\/\/truecare.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/truecare.org\/patients\/how-to-video-library\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/truecare.org\/patients\/how-to-video-library\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/truecare.org\/wp-content\/uploads\/2020\/07\/heart-nospace.svg\",\"datePublished\":\"2025-09-29T15:24:26+00:00\",\"dateModified\":\"2025-11-19T17:09:45+00:00\",\"description\":\"How-To Video Library\",\"breadcrumb\":{\"@id\":\"https:\/\/truecare.org\/patients\/how-to-video-library\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/truecare.org\/patients\/how-to-video-library\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/truecare.org\/patients\/how-to-video-library\/#primaryimage\",\"url\":\"https:\/\/truecare.org\/wp-content\/uploads\/2020\/07\/heart-nospace.svg\",\"contentUrl\":\"https:\/\/truecare.org\/wp-content\/uploads\/2020\/07\/heart-nospace.svg\",\"caption\":\"Icono del coraz\u00f3n TrueCare\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/truecare.org\/patients\/how-to-video-library\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/truecare.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Patients\",\"item\":\"https:\/\/truecare.org\/patients\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How-To Video Library\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/truecare.org\/#website\",\"url\":\"https:\/\/truecare.org\/\",\"name\":\"TrueCare\",\"description\":\"Health inside. 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