Time: 9:00am

Location: Buddy Todd Park

2800 Mesa Dr, Oceanside, CA 92054
(follow TrueCare signage)
Get Directions

Join TrueCare’s Dr. Maria Chavez Santos and Nurse Practitioner, Gia Luciano, at this FREE community walking program! Each event is led by a local health care provider and is open to people of all ages and abilities. The program allows participants to safely take a walk, learn about current health topics, and meet new people. We hope to see you at our next walk!

Learn More and RSVP!
Visit WalkWithADoc.org.

The post Walk with a Doc / Saturday, March 7 appeared first on TrueCare.

Financial wellness is not about being wealthy or having a perfect budget. It is about having enough control and stability to handle everyday expenses without constant worry.

Here are a few practical steps you can take to make finances feel more manageable over time.

Know where your money is going

Start with a simple review of income and expenses. Many people are surprised by how small recurring costs add up.

Small adjustments can free up money for essentials, savings or paying down debt. The goal is not restriction. It is clarity and control.

Build a small safety cushion

Unexpected expenses happen to everyone. Medical costs, car repairs or sudden schedule changes can quickly disrupt finances.

Saving even a small amount regularly helps. Over time, that cushion can help avoid high-interest debt when surprises occur.

Use tools that make money easier to manage

Digital banking tools make it easier to stay organized and avoid surprises. Many allow you to:

• Check balances anytime
• Pay bills online
• Deposit checks without visiting a branch
• Set alerts to avoid missed payments or overdrafts
• Budgeting software

Small conveniences can make managing money feel less overwhelming, especially during busy or stressful periods.

Take Advantage of Free Support Around You

If something is confusing or feels overwhelming, you are not alone. Many community partners, healthcare providers and financial institutions offer free financial guidance to help people understand their options and make confident decisions. Reaching out early can save time, money and stress.

Small steps add up

No one gets everything right with money. But small, consistent steps can reduce financial stress and make it easier to focus on health, work and long-term goals.

A little planning and the right support can help life feel more manageable, leaving more energy for what matters most.

Here, when you need support

If you have questions about managing your money, building savings or setting up everyday banking tools, Frontwave Credit Union is here to help. Real people are ready to listen, answer questions and help you build a plan that fits your life.

Visit a branch, connect online or give us a call to learn more about tools and resources available to you. Because when finances feel more manageable, everything else gets a little easier.

That’s how Frontwave serves Members and the communities around them. Because people helping people still matters.

$350 When You Switch*

We’re putting $350 behind what we believe in…you! When you join Frontwave, open checking and savings accounts, sign up for eStatements and set up qualifying direct deposits, you’ll get more than just a bonus. You’ll get a crew that’s got your back for the long haul.

Dream big. We got you.

Learn more or join today at frontwavecu.com

About Frontwave Credit Union

Frontwave Credit Union is the trusted financial partner of TrueCare, offering smarter banking, real savings, and personalized support. Employees and patients enjoy no-fee checking, exclusive member perks, and access to 5,000+ shared branches and 30,000+ fee-free ATMs nationwide. With 1-on-1 coaching and 24/7 mobile banking, managing your money has never been easier.

*Membership and promotional requirements apply. See frontwavecu.com/new-member for details.

The post Money Stress Affects Health More Than We Realize appeared first on TrueCare.

Mindful New Year’s resolutions and pediatric health with Dr. Chanelle Calhoun

In health care, few things matter more than trust built over time. At TrueCare, that trust can span decades, connecting families across generations.

In this episode of The O Factor, Dr. Jorge Otañez sits down with Dr. Chanelle Calhoun, clinical director of pediatrics at TrueCare. A graduate of the University of Southern California, Dr. Calhoun completed her pediatrics residency at Children’s Hospital Los Angeles and has served patients at TrueCare for more than 31 years. Over that time, she has cared for children, then their children, and now what she calls “great-grandpatients.”

“It’s a beautiful tapestry of relationships,” she says, describing the privilege of being part of families’ lives over the long term.

Meet Dr. Chanelle Calhoun

Dr. Calhoun began seeing patients at TrueCare in 1994. She lives in Oceanside and has deep roots in the community, including raising her family in North County schools. That connection shows up in how she practices medicine: focused on the whole child and the whole family, with a long view of health.

New Year’s resolutions that actually stick

Many people start the year with big goals, then burn out fast. Dr. Calhoun’s advice is simple: set goals you can realistically achieve, make them specific, and build consistency over time.

Try this approach:

– Start small. Pick one change you can repeat consistently.

– Make it specific. Instead of “lose weight,” choose a measurable goal, such as walking a certain number of days per week.

– Build accountability. Ask a friend or family member to check in with you.

– Write it down. Journaling can help you track progress and stay intentional.

– Give yourself grace. If you miss a day, reframe it as a challenge to work through, not a failure.

Stress management: acute tools and long-term habits

Stress is part of life, but managing it works best with a layered approach. Dr. Calhoun encourages patients and families to recognize stress symptoms early and use tools that fit the moment.

Acute tools (in the moment):

– Deep breathing

– Grounding with the five senses

– Counting to slow your body’s stress response

Preventive habits (over time):

– Physical activity (movement supports mood and stress regulation)

– Adequate rest and consistent sleep

– Mindfulness practices such as yoga, tai chi, prayer, or quiet reflection

– Support systems (accountability partners and trusted people you can lean on)

Winter wellness: when to come to the clinic

Winter is typically a busier season for pediatric care. Viruses such as influenza, COVID-19, and common cold viruses spread more easily when people are indoors and in close contact.

If you are concerned about your child, you can always schedule a visit. Some common reasons to come in include:

– Persistent fever, especially with other concerning symptoms

– Breathing problems, wheezing, or asthma symptoms

– Signs of dehydration or a noticeable change in behavior

– New, unexplained symptoms that worry you

Important note for infants:

Children 3 months and younger should be seen for fever on the first day. Do not wait.

Dr. Calhoun also notes there are multiple ways to get support, including advice resources and messaging your care team.

Vaccines and evidence-based care

Vaccines remain one of the most important public health achievements and are a critical part of winter wellness. Dr. Calhoun emphasizes that the recommended vaccine schedule is evidence-based and designed to protect children from serious disease.

She also encourages families to bring questions to their pediatrician. Shared decision-making matters, and it is important to rely on medical guidance rather than misinformation online.

Community health beyond the clinic

Health extends beyond the exam room. Dr. Calhoun encourages families to take care of the community’s shared resources, including green spaces for play and exercise. She also highlights the value of community connection and volunteering, whether that means supporting local food resources or participating in wellness initiatives such as Walk with a Doc.

Final thought: do the right thing now

Dr. Calhoun closes with a message inspired by Dr. Martin Luther King Jr.: “The time is always right to do the right thing.” Whether you are setting a health goal, supporting your family’s wellness, or getting involved in the community, the best time to start is now.

About the guest

Dr. Chanelle Calhoun is the clinical director of pediatrics at TrueCare. She has served patients for more than 31 years, focusing on whole-child care and long-term relationships with families.

Ready to get care? Schedule pediatric care with TrueCare and connect with a provider who can support your child’s health through every season.

Need help with insurance or food benefits? Our enrollment specialists can help you navigate Medi-Cal, Covered California, and CalFresh so cost is not a barrier to care.

Ready to protect your family this season? Ask about flu shots and recommended vaccines at your next visit.

Medical disclaimer

This content is for general educational information only and is not medical advice. Talk with your provider about what is right for you and your family. If you believe you are experiencing a medical emergency, call 911.

The post Mindful New Year’s Resolution and Pediatric Health with Dr. Chanelle Calhoun | The O Factor appeared first on TrueCare.

Time: 9:00am

Location: Walnut Grove Park

1950 Sycamore Dr, San Marcos, CA 92069
(follow TrueCare signage)
Get Directions

Join TrueCare’s Dr. Jorge Otañez at this FREE community walking program! Each event is led by a local health care provider and is open to people of all ages and abilities. The program allows participants to safely take a walk, learn about current health topics, and meet new people. We hope to see you at our next walk!

Learn More and RSVP!
Visit WalkWithADoc.org.

The post Walk with a Doc / Saturday, February 7 appeared first on TrueCare.

5 PM – VIP TrueGlow Cocktail Hour

6 PM – Registration

6:30 PM – Program

Location: The Rancho Bernardo Inn

17550 Bernardo Oaks Dr, San Diego, CA 92128
Get Directions

Join us for a magical evening filled with entertainment, and uplifting stories of lives positively transformed through care. Together, we can create a brighter future for our community.

The 2026 TrueCare Gala will raise vital funds to expand comprehensive, compassionate health care across North San Diego and South Riverside Counties.

Through your generous support, TrueCare provides compassionate services addressing the full spectrum of health needs—primary care with integrated behavioral health, enrollment assistance, food distribution, transportation, and case management. These wraparound services, delivered in welcoming spaces, recognize that true wellness extends beyond the clinic.

Sponsorship opportunities offer meaningful benefits while delivering strong community impact—addressing critical social determinants of health and advancing equitable, whole-person care for generations to come.

Sponsorship Opportunities.
To find out more click here.
View Sponsorship Packet

The post ILLUMINATION – 2026 TrueCare Gala appeared first on TrueCare.

Good pediatric dental health helps them eat, sleep, speak clearly, feel confident, and stay focused at school. Research shows that problems with children’s dental health can lead to missed school days and lower classroom performance. But here’s the good news: most dental issues can be prevented with simple daily habits and regular checkups.

In this guide, you’ll learn how you can set your child up for a healthy smile for life. At TrueCare, our goal is to make dental care comfortable, positive, and easy for every family. We care for children and teens across North San Diego and South Riverside Counties, and we’re here to help every step of the way.

Why Early Dental Care for Kids Matters

Parents ask all the time: “Do baby teeth really matter if they’re just going to fall out?” The answer is yes, baby teeth matter a lot.

Baby teeth help your child:

• Chew safely and enjoy their food

• Learn to speak clearly

• Smile with confidence

• Hold the space for the adult teeth growing underneath

When their teeth aren’t healthy, it can cause pain and infections. It can also make it harder for the adult teeth to come in the right way later. Dental health is part of whole-body health, too. Mouth pain can affect sleep, eating, behavior, and overall comfort. You can learn more about that connection in our article on the impact on overall well-being.

How Common Is Tooth Decay in Children?

Tooth decay in children is very common. In fact, tooth decay is 5 times more common than asthma in young children.

• Toddlers (Ages 2–5): About 11% (1 in 9) have at least one baby tooth with untreated decay.

• Young Children (Ages 6–8): Nearly 18% (almost 1 in 5) have untreated decay in their baby teeth.

• Adolescents (Ages 12–19): About 10% (1 in 10) have at least one untreated cavity in their permanent teeth.

If those findings feel a little scary, take a breath. You’re not alone, and you’re not “behind.” Early and regular dental visits are one of the best ways to catch small problems before they turn into big ones. And if your child hasn’t seen a dentist yet, that’s OK. You can start now!

Key Milestones: Your Child’s First Teeth

Knowing what’s normal helps you feel confident about caring for your child’s smile.

First Tooth

Most babies get their first tooth between 4 and 10 months. It’s usually one of the bottom front teeth.

Once you see that first tooth, you can start brushing, and it’s a great time to plan your first visit with a pediatric dentist. That first check is gentle and simple. It’s mostly about getting your baby used to the idea that the dentist is a safe place.

A Full Set

By around age 3, most children will have a full set of 20 baby teeth.

Those little teeth matter more than people realize. They help your child chew, speak, and smile. They also guide where the adult teeth will go later. Taking care of baby teeth now helps protect the adult teeth that haven’t even come in yet.

Losing Teeth

Kids usually start to lose baby teeth around age 6. They’ll keep losing and replacing teeth into middle school, and many kids finish around age 11 or 12. Seeing a dentist regularly during this time helps make sure everything is healthy and growing the way it should.

If you’re wondering what to expect at the first dentist appointment, check this guide we made for you. We’ll walk you through it step by step. If you haven’t taken your child in yet, no worries. You can begin at any age, and we’ll meet you where you are.

Building a Strong Foundation: Dental Hygiene for Kids

Daily habits at home make a huge difference in children’s dental health. Poor dental hygiene can lead to gum disease, tooth decay, and tooth loss, also to other health problems, such as diabetes, heart disease, respiratory issues, and more. Most serious dental problems can be avoided with consistent at-home dental care and regular visits to a dentist, which should include regular cleanings and fluoride treatments.

You don’t have to be perfect, just consistent.

Healthy teeth and gums support overall comfort, eating, speech, and even sleep. That’s why kids’ dental care is about more than just “no cavities.” It’s about helping your child feel good.

Here’s how to build great dental hygiene for kids, one step at a time.

The Role of Diet and Drinks

Water is the best everyday drink for healthy teeth. Sugary drinks, including juice, soda, sweetened milk, or formula, sitting on the teeth for long stretches, can feed the bacteria that cause cavities. Letting your child sip water throughout the day helps rinse the mouth and protect their smile.

Brushing and Flossing Routines

You don’t have to make this complicated. These small habits really help:

• Start early: Before teeth even show, you can gently wipe your baby’s gums with a soft, clean cloth. As soon as the first tooth appears, start brushing twice a day with a tiny smear of fluoride toothpaste.

• Make it 2–3 minutes: Aim for two to three minutes of brushing time. That gives the fluoride in the toothpaste time to protect the teeth.

• Try an electric toothbrush: Electric toothbrushes can remove plaque more effectively, and most kids think they’re fun. When brushing feels fun, kids are more willing to do it every day.

• Brush together: Kids love to copy you. Brush your teeth at the same time and let them “practice” on their own. After they’re done, you can do a quick helper pass to make sure everything is clean. For easier ideas, check out our 6 tips to keep your child’s teeth clean and healthy.

• Don’t forget flossing: Once two teeth are touching, it’s time to start flossing. Flossing cleans the surfaces a toothbrush can’t reach, without it, up to 40% of each tooth can stay uncleaned.

Download PDF

Schedule Your Child’s Dental Appointment Today!

A healthy smile is a joyful one! At TrueCare, our compassionate team specializes in pediatric dental care, creating a positive and welcoming experience for your child. We offer a full range of dental services designed for the entire family, from routine exams and cleanings to fluoride treatments, sealants, and fillings. We’re here to support you and your child at every stage, from the very first tooth to the “I lost another one!” years.

Ready to take the next step? Scheduling is simple.

• Call or Text: (760) 736-6767

• Book an Appointment Online

• Find a location across North San Diego and South Riverside Counties.

Learn More About Our Pediatric Services

DISCLAIMER: THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE
The information, including but not limited to, text, graphics, images, and other material contained on this website are for informational purposes only. No material on this site is intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you read on this website.

The post Pediatric Dental Health appeared first on TrueCare.

This guide is designed to help California residents understand what to expect during the 2025-2026 flu season. You’ll learn when it starts, when it peaks, how to protect yourself and your loved ones, and where to find local care.

At TrueCare, we’re here to help our communities stay healthy, informed, and ready. We’re here to make staying healthy easy, from helping you schedule a vaccination to recognizing early symptoms so you and your family stay protected all season long.

What Is the Flu Season?

Flu season is the time of year when the flu spreads more easily in our communities. In California and across the country, this usually happens during the cooler months when we spend more time indoors and germs can pass more quickly from person to person.

Flu season is a yearly cycle that gives health care providers time to prepare and protect our communities. By tracking early signs of the flu and offering vaccines at the right time, they can help slow the spread and lessen the impact of outbreaks.

The flu mostly spreads through droplets released when someone coughs, sneezes, or even talks close by. These droplets can reach the nose or mouth of others and cause infection. Understanding how the flu spreads can help keep your family safer. You can learn more in our flu transmission guide.

When Is Flu Season in California?

In California, flu season usually starts in October and lasts through May. As the weather cools down, flu activity rises, with the biggest spike happening between December and February. This is when doctors see the most flu-related visits, so it’s a great time to stay mindful of symptoms and make sure your vaccinations are current.

Many families also wonder if you can catch the flu outside these months, like in the summer. The answer is yes, it’s possible, but it doesn’t happen very often. Flu viruses are around all year, just at much lower levels. Off-season cases can occur, especially for people with weaker immune systems or those who travel. Still, these cases are far less common than what we see during the typical flu season in California.

Why Does the Flu Get Worse in the Winter?

Every year, flu season seems to hit hardest in the middle of winter, and it’s not just by chance. Cooler weather, drier air, and more time spent indoors all make it easier for the flu to spread. Our immune systems can also be a bit weaker during the winter because we get less sunlight and vitamin D. All of these factors together help explain why flu cases climb during the colder months.

More Time Indoors

When the weather gets colder, we all spend more time indoors at home, in school, or at work. While it’s cozy inside, being in close quarters makes it easier for the flu to spread from person to person.

The flu spreads mostly through tiny droplets that are released when someone who is sick talks, coughs, or sneezes. In the winter, these droplets can hang in the air a little longer, especially in spaces that are not well-ventilated. Busy indoor places like schools, buses, and workplaces make it easy for the flu to move from one person to many. The CDC notes that these close-contact environments play a big role in how the flu spreads through communities each year.

The Virus Survives Better in Cold, Dry Air

Cold, dry winter air does more than make us reach for a jacket. It also helps the flu virus survive longer. Studies show that in low temperatures, the flu virus develops a tougher outer shell that protects it as it spreads from person to person. In warmer, more humid air, that shell breaks down more quickly, which makes the virus less likely to spread.

In winter, this means that droplets from a cough or sneeze can stay infectious for a longer period of time, especially in heated indoor spaces where the air is dry. Research from NIH.gov confirms that the flu virus stays stronger and more contagious in these cold, dry conditions.

When you combine more time spent indoors with a virus that survives better in winter air, flu season becomes much easier to understand. This is why health experts encourage early vaccination and good prevention habits. Preparing before flu cases rise is one of the best ways to protect your family.

The 2025-2026 Flu Vaccine: What Our Community Needs to Know

As the 2025–2026 flu season approaches, getting your flu shot is one of the best ways to keep yourself and your family healthy. Each year, medical experts review the latest flu strains and update the vaccine to match what is most likely to spread. This year’s vaccine is designed to provide strong protection and help keep our San Diego and Riverside County communities healthy.

One Shot, Three Strains of Protection (Trivalent Vaccine)

The 2025–2026 flu vaccines are trivalent, which simply means they cover three different flu strains that health experts believe will be most common this year. This gives you wider protection and can help lessen symptoms if you do get sick.

You might also wonder if it is possible to get the flu more than once in a season. The answer is yes. Since multiple strains spread at the same time, a person can catch one strain early and a different one later. The annual flu shot helps guard against several strains at once. The Mayo Clinic Health System notes that getting vaccinated is the most reliable way to protect yourself and others.

When Is the Best Time to Get Vaccinated?

Flu vaccines are available for several months, but the best time to get your shot is early fall.

Ideally, get your flu shot in early fall, but if you haven’t been vaccinated yet, it’s still a good idea to get it as soon as possible. It takes about two weeks for your body to build protection, and flu can continue to circulate into spring.

New Vaccine Options Available This Year

This year, there are more vaccine options to help make flu protection easier for everyone. FluMist is a nasal spray available for people ages 2 to 49 who prefer to skip the shot. Flublok is another option for anyone ages 9 and older, especially those with egg allergies or who want a highly purified vaccine. With these choices, more people can find the option that feels right for them.

If you’re not sure which vaccine is best for you or your family, our TrueCare providers are here to help. We offer guidance based on age, health needs, and personal preferences so you feel confident in your decision.

Ready to get protected? Scheduling your family’s flu shots is quick and easy.

Beyond the Vaccine: More Ways to Stay Healthy

Getting your flu shot is the strongest way to protect yourself during flu season, but a few everyday habits can make your protection even better. Simple steps can greatly reduce the spread of illness, especially for those who are more vulnerable like young children, older adults, and people with ongoing health conditions.

One of the easiest habits to maintain is regular handwashing. Wash your hands with soap and water for at least 20 seconds, especially after coughing, sneezing, or spending time in public places. If you do not have access to soap and water, an alcohol-based hand sanitizer is a good backup.

It is also important to stay home when you are feeling sick, even if symptoms are mild. Resting helps you recover faster and keeps others from getting exposed. If you do need to be around others, try to cover your coughs and sneezes and consider wearing a mask in crowded spaces to reduce the chance of spreading germs.

These small actions go a long way in keeping our communities healthy each year. For more tips on prevention, symptoms, and what to do if you get sick, explore our flu prevention and treatment guide.

Who Should Be Extra Cautious During Flu Season?

Every flu season brings a new wave of illness, and the flu does not affect everyone the same way. Many people have mild symptoms, but others can become seriously ill or even require hospitalization. High-risk groups tend to see more severe cases, which is why extra care and prevention are so important for them and the people around them.

High-Risk Groups for Severe Illness

People at greater risk for complications from the flu include:

• Adults 65 and older, whose immune systems naturally weaken with age.
• Young children, especially those under 5, who have developing immune defenses.
• Pregnant people, who experience immune and respiratory changes that increase vulnerability.
• Individuals with chronic health conditions such as asthma, diabetes, or heart disease, whose bodies may have a harder time fighting infection.

For people in these groups, the flu can be much more serious and even life-threatening. That is why prevention through vaccination, healthy habits, and early care matters so much. Families and caregivers can help by getting vaccinated too, creating an extra layer of protection for loved ones who are at higher risk.

Preparation is Power

Flu season is officially here, which makes this the perfect time to get protected. Your yearly flu shot is the strongest way to lower your risk of getting seriously sick and to help protect the people around you.TrueCare is here for our San Diego and Riverside County communities. Whether you’re looking for more information about the flu vaccine or you’re ready to schedule your shot, our team is here to support you.

Schedule your appointment online today to protect yourself and those you care about this flu season.

“DISCLAIMER: THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE
The information, including but not limited to text, graphics, images, and other material contained on this website, are for informational purposes only. No material on this site is intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen. Never disregard professional medical advice or delay in seeking it because of something you read on this website.”

The post Your Guide to the 2025-2026 Flu Season in California appeared first on TrueCare.

Discover how she found a professional home that feels like family.

Dr. Sheila Love on What it Means to Restore Smiles and Confidence in San Diego

Love’s experience highlights the profound satisfaction that comes from working in an environment dedicated to health equity. Her story is a testament to the joy found in serving neighbors and the support TrueCare provides to its medical professionals.

“As a dentist with TrueCare, we see infants, young children, teenagers, adults, and older adults. We are there for them for emergencies, and if we cannot handle the scope or the treatment, we have places we can refer them to, and then we follow up to make sure that they have gone to their other offices and appointments. We’re just here to help at the end of the day, and that’s what makes working here so special – giving back,” smiled Dr. Love. 

Related Article: San Diego Dental Clinics to Work At: Why TrueCare’s Dental Center in Vista Way is a Great Place to Work

What Do You Like About Working at TrueCare?

Dr. Love gave a simple yet profound reason that she likes working at TrueCare. She said that she likes being a person who can help other people. 

“My personal philosophy on providing care to this community is simple – you just always have to do the best that you can. When you do your best and restore their smile, you give them confidence, and that can be life-changing in and of itself,” said Dr. Love. 

Beyond the clinical procedures, Dr. Love finds deep purpose in patient education. 

She views every appointment as an opportunity to empower individuals with the knowledge they need to maintain their oral health, bridging a critical gap for those who may have never been taught the basics of dental hygiene.

“Education also makes the work more fulfilling. When you teach children and adults how to brush and take care of their own teeth, you’re making an impact that is almost impossible to put into words. It’s amazing how people aren’t taught to take care of their teeth or even their dentures, and I like being the person who can teach them that,” added Dr. Love.

Related Article: Dental Jobs in San Diego: Dr. David Vasquez’s Journey to TrueCare

What Does Restoring Smiles Mean at TrueCare?

Revitalizing a patient’s smile is an act of restoring dignity and self-esteem. Dr. Love witnesses firsthand how dental care can reignite a person’s confidence, allowing them to engage with the world joyfully after years of hiding their smile.

“Restoring a person’s smile is really making a difference for that person. People who haven’t smiled in years, you know, you give them new dentures or some new fillings, and you teach them how to smile all over again. When they come back for a check-up, they’re really smiling, and those muscles are working. It’s the best feeling ever,” smiled Dr. Love. 

Related Article: What Health Care & Medical Career Paths Lead to TrueCare?

What Does it Mean to Serve Generations of Patients at TrueCare?

TrueCare’s commitment to compassionate health care builds a deep trust that ripples through entire families. Dr. Sheila Love knows she is making a genuine impact when satisfied patients entrust her with the care of their closest relatives, creating a legacy of wellness within the community.

“I feel that I’m making a meaningful difference in this community when people tell me that their sister, mother, brother, son, or daughter will be coming to see me because they’re so happy with what I’ve been doing,” said Dr. Love.

There is a special continuity of care that comes with long tenure at a community health center. Watching patients grow up and eventually bringing in their own children creates a heartwarming cycle of generational health that reinforces the bonds between provider and patient.

“It’s also really meaningful when a patient who I’ve been seeing for 13 or 15 years brings their children to see me. It’s a very good feeling,” said Dr. Love.  

Related Article: What is Covered by Employee Health Insurance at TrueCare?

What Does it Mean to Serve the Community with TrueCare?

The connection between provider and patient extends well beyond the walls of the exam room. Living and working in the same neighborhoods means Dr. Love often crosses paths with the people she serves, transforming routine errands into joyful reunions that highlight the strength of the TrueCare community.

“It’s been wonderful to serve this community. I was actually out Black Friday shopping, and guess who I saw? One of my patients. We hugged, she introduced me to her daughter, and I introduced her to my sister. We joked around while we were in the long line, and it was wonderful. That’s not the only time I see my patients – I see them everywhere. Sometimes, little kids will run up to me, ‘Dr. Love! Dr. Love! There’s my doctor!” smiled Dr. Love. 

These interactions prove that TrueCare providers are viewed as trusted partners and friends rather than distant authority figures. 

This rapport allows for personal storytelling and shared life moments, creating a warmth and familiarity that makes the work environment feel incredibly welcoming.

“The way my patients relate to me makes me feel that I’m the right person for the job – they treat me like family, they greet me, and we talk about everything that’s happened since the last time I’ve seen them. I’ve even gotten a kitten from a patient, and he just recently asked how the kitten is doing, and I was like, ‘Well, my old cat hates it, but the good news is that my daughter came over and fell in love with her, and they have the most loving cat now, and she’s so happy,” remembered Dr. Love.

When you work in an atmosphere defined by such strong community ties and mutual respect, the daily grind disappears. Instead of feeling like a job, coming to the health center feels like spending time with a supportive extended family.

“It’s not like being at work. It’s like being with friends and being with family. It’s truly a great place to work every day,” added Dr. Love.

Related Article: Dental Health & Impact on Overall Health

Is There Professional Growth at TrueCare?

TrueCare actively nurtures potential, encouraging team members to step into leadership roles they might not have envisioned for themselves. 

The organization fosters a culture of mentorship where colleagues support one another’s expansion, guiding introverts and extroverts alike toward new professional heights.

“The good thing with TrueCare is that they push you to go beyond your scope. I never figured that I would be a lead clinician – I like being in the background. But everyone opens their hearts and their arms, and they guide you,” said Dr. Love.

This commitment to growth is supported by a robust emphasis on continuing education. The organization ensures that every provider has access to the learning opportunities they need to stay at the forefront of dental medicine in a supportive, collaborative environment.

“We’re pushed to take continuing education courses, and everybody is so welcoming. It makes learning and growing easy,” said Dr. Love. 

Whether you aspire to administrative leadership or wish to deepen your clinical expertise, TrueCare offers diverse pathways for advancement. 

The organization supports your individual career trajectory, ensuring you can flourish in the role that best aligns with your passion and skills.

“TrueCare allows anyone to advance in their career if that’s what they want to do, so if I wanted to be out of the clinic more, there’s always the Dental Director or a position in Operations. But clinical dentistry is my passion, so I’m not going anywhere,” laughed Dr. Love.

Related Article: What is Covered by Employee Health Insurance at TrueCare?

Are You Inspired by Dr. Sheila Love’s Words? Explore Open Positions at TrueCare Today!

Dr. Sheila Love’s journey demonstrates that a career in dentistry can be both professionally ambitious and deeply heart-centered. At TrueCare, you don’t have to choose between advanced clinical practice and meaningful community connection. We offer a workplace where your growth is championed, your patients treat you like family, and your skills restore confidence every day. If you are ready to join a mission-driven team that values your expertise and your humanity, we invite you to apply. Experience the joy of making a real impact in San Diego and Riverside counties. Explore our open positions and apply today!

The post Dr. Sheila Love on What it Means to Restore Smiles and Confidence in San Diego appeared first on TrueCare.

Josie Vargas on Building a Rewarding Career as a Referral Career at TrueCare 

Josie’s journey highlights the supportive culture that defines TrueCare, from receiving prestigious awards to building decade-long bonds with colleagues. Her story proves that when you join our team, you find a place to grow. Learn more from Josie herself!

Related Article: TrueCare FAQs: Is There Professional Growth and Innovation at TrueCare?

How Does Employee Recognition Work at TrueCare?

TrueCare celebrates the hard work of its team through formal recognition programs. Beyond the daily appreciation, the organization presents specific awards to honor those who exemplify our core values, ensuring that dedication does not go unnoticed. 

“My most recent personal milestone was Employee of the Year. I’ve actually gotten it twice since being a TrueCare. I got a certificate and a little plaque, and my team all told me that they voted for me and how happy they were for me,” smiled Josie.

However, recognition at TrueCare goes deeper than a simple trophy on a shelf. The process is designed so that colleagues also share heartfelt testimonials about why a specific team member inspires them, making the honor truly emotional and significant.

“When you get the award, everyone will write a little paragraph about why they voted for you, and I’m such a soppy person that they always make me teary-eyed,” joked Josie. 

The true power of these moments, Josie revealed, comes from the shared joy of the people you work with every day. It reinforces the tight-knit bonds that make coming to work feel like spending time with friends who root for your success.

“I think it’s great the company acknowledges you, but it’s especially meaningful coming from the team because it’s more personal,” added Josie.  

Related Article: TrueCare FAQs: What’s it Like to Be a Provider at TrueCare?

How Do You Know that TrueCare is the Right Workplace for You?

For many, the surest sign of a healthy workplace is retention. Josie Vargas points to the tenure within her department, where colleagues have dedicated decades to the mission, creating a stable, welcoming energy that feels less like an office and more like a family.

“What has confirmed for me that I’m where I want to be is my longevity with TrueCare. I’m going on eight years this year. And it’s not just me. In my own department, we have members who have been here for ten or even twenty years. Most of the department has been here for over five years, actually. I love that because it does feel like family. As soon as you walk through the doors, you feel that energy,” reflected Josie. 

Being part of that long-term journey allows team members to play an active role in the organization’s evolution. When you contribute to that expansion and see positive changes unfold over time, you develop a deep sense of ownership and pride in the collective success.

“TrueCare has been through a lot of growth, and I feel like when you experience that growth with the company, you get invested. It becomes like your baby, and you just enjoy being with the company and watching it grow,” said Josie.

Related Article: What is the Importance of Compassionate Care in the TrueCare Mission?

What is Rewarding About Patient Care with TrueCare?

Serving the community as a referral coordinator brings unique challenges, but the outcome makes every effort worthwhile. 

Guiding patients through complex health scares and helping them find the right resources transforms anxiety into relief, providing a profound sense of purpose for the support team.

“As a referral coordinator working with our community, it can be challenging, but it is really rewarding. We have patients who come in for what they think is a simple issue that turns into something bigger, and we always get the feedback that we really helped them navigate that stressful situation with confidence – they’re always really grateful,” said Josie. 

The gratitude expressed by the people we serve is immediate and infectious. Knowing that your assistance provided peace of mind to a neighbor in need creates simple, joyful moments that fuel the passion for community health care.

“How can you not smile when someone’s saying thank you?” beamed Josie. 

Related Article: What Health Care & Medical Career Paths Lead to TrueCare?

What is Special About TrueCare’s Personal Approach?

TrueCare distinguishes itself from massive medical systems by prioritizing holistic, relationship-based care. The team takes the time to recognize familiar faces and honor specific requests, ensuring that patients feel known and valued rather than processed through a system.

“What separates TrueCare from bigger organizations is that we’re more personal with our patients. We develop relationships with them because we see the names come up so commonly. Sometimes, the patients will even request to see specific providers,” said Josie.

This philosophy creates a safe space where patients feel comfortable reaching out for help. By offering direct lines of communication and personal follow-through, team members like Josie ensure that every individual feels like a cherished member of the TrueCare family, elevating the standard of quality care.

“I’ve given patients my direct line, and they’ll call me and follow up on things, and I always make sure to help them out. They’re very grateful; they love it. With bigger organizations, I don’t feel that you can do that because everyone’s just a number. But here, they’re part of the TrueCare family,” added Josie. 

Related Article: What is Covered by Employee Health Insurance at TrueCare?

Are You Inspired by Josie Vargas’ Words? Explore Open Positions at TrueCare Today!

Josie Vargas’ story illustrates the profound difference between having a job and building a meaningful career. At TrueCare, you are part of a compassionate community that celebrates your achievements, supports your growth, and prioritizes personal connection with every patient. If you are ready to leave behind the impersonal nature of big systems and join a family-oriented support team dedicated to health equity, we want to meet you. Experience the joy of making a real impact in San Diego and Riverside counties. 

Explore our open positions and apply today!

The post Josie Vargas: Building a Rewarding Career as a Referral Coordinator at TrueCare appeared first on TrueCare.

Summary

Key Takeaways

What We Covered

About the Guest

The post Gratitude Influences Health with Mimi Mateo, CNM, CDE | The O Factor appeared first on TrueCare.